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Motorist FAQs
We are unable to discuss any Parking Charges or accept any appeals over the phone or via email. All appeals must be submitted through our appeals process, either online or via post.
Pay PCN
Appeal PCN
Transfer Liability
General
Where can I view photographic evidence?
Where did you obtain my personal data?
How can I appeal a Parking Charge?
Can you take me to court if I do not pay my Parking Charge?
I wasn't the driver at the time — how can I transfer liability?
I am a blue badge holder, why have I been issued with a Parking Charge?
Are Parking Charges enforceable?
If I appeal, will I still be entitled to pay the reduced amount?
What happens if my appeal is rejected?
Independent Appeals Service (IAS)
What is the IAS?
How can I submit an appeal to the IAS?
Why can't I submit an appeal to POPLA?
What happens if my IAS appeal is dismissed?
Debt Recovery
Why have you passed my PCN onto debt recovery agents?
Is my personal data safe?
Have you sold my debt to a third-party debt recovery agent?
Appealing once a PCN has been passed to our debt recovery agents
Still need help?
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